Launch for enquiries. Back Office for admin. Call Centre for follow-up.
ProjectLink is three modular services. The right first step depends on where the customer journey is costing the business work.
- 01Customer finds youLaunch
- 02Lead gets organisedBack Office
- 03Customer is followed upCall Centre
- 04Job creates proofLaunch + Back Office
One clear job for each service.
Each service has one clear role in the customer journey.
ProjectLink Launch
Creates or improves where and how customers find, trust and contact the business.
Website, Google profile, service pages and enquiry routes; Proof Loop only on Launch Growth.
Explore ProjectLink Launch →ProjectLink Back Office
Keeps customer files, documents, CRM status and follow-up organised.
CRM, customer files, emails, documents, invoices, certificates, payment prompts, reviews and aftercare admin.
Explore ProjectLink Back Office →ProjectLink Call Centre
Uses agreed customer calls to move the right opportunities forward.
Callbacks, qualification, booking, quote follow-up, payment reminders and aftercare calls where agreed.
Explore ProjectLink Call Centre →Phase them in, or combine where useful.
Start with one
Pick the weakest stage and start there. Most businesses do not need every service from day one.
Add the next
Layer a second service when the first has settled and a clear gap remains.
Connect all three
Launch, Back Office and Call Centre together cover enquiry, admin and follow-up end to end.
Request a free pipeline check.
Send your website/profile and the part of the customer journey that feels weakest. ProjectLink will recommend the most sensible first step.